Shipping & Returns

We aim to ship all orders the same or next business day, and 99% of all orders are sent within 2 business days, in some unusual cases it may take up to 7 working days to process your order if we need to order supplies. Our system will keep you up to date and let you know when your order has been shipped.

UK Shipping

Free Standard Shipping on all orders over £25.

Under £25 standard shipping starts at just 60p and is capped at £3.50

 

Shipping Upgrades: Tracked and expedited shipping is calculated based on the weight of your order.

 

We expect all orders will be with UK customers within 7 working days of order.

International Shipping

International orders are very welcome.

 

To give you the best deal on shipping, we calculate your shipping cost on the weight of your order, this ensures you only pay for what you order and not an inflated flat fee. You can check how much your shipping will be with our shipping estimator on our cart page.

 

We expect all orders will be with UK customers within 14 working days of order, however due to delays such as customs checks, please allow 28 days for delivery.

Returns

We offer a full Money Back Guarantee which means if you're not happy with your purchase for any reason simply get in touch as long as you've not removed the tags and the item is in the same condition as when we sent it, we'll be happy to exchange or refund your purchase within 14 days of arrival.

 

Shipping costs and return postage will be refunded for manufacturing defects and listing inaccuracies, exchanges and returns for other reasons will be at the buyers expense.