Important Update on EU Orders: Navigating the New General Product Safety Regulation

Since Brexit, we have seen a significant decline in orders from the EU, which now make up less than 2% of our total orders. This shift has presented us with many challenges, and we have navigated them with the support and understanding of our wonderful customers.

However, the introduction of the new General Product Safety Regulation (GPSR) has placed additional requirements on UK businesses shipping to the EU. Complying with these regulations would require a substantial financial investment, amounting to thousands of pounds. Given the current volume of orders from the EU, it is unfortunately not feasible for us to make such an investment at this time.

It is with regret that, effective immediately and until further notice, BlueCyborg will no longer be able to ship orders to EU countries or Northern Ireland. We understand that this decision may be disappointing to some of our customers, and we sincerely apologize for any inconvenience this may cause.

We want to assure you that this decision was not made lightly. We, like many other small UK businesses, are navigating these challenging times and doing our best to continue providing exceptional products and services to our valued customers.

For our UK and non-EU customers, our commitment remains unwavering. We will continue to offer the same fantastic range of tabletop games, books, miniatures, and accessories that you love. We appreciate your continued support and understanding as we adapt to these new circumstances.

Thank you for being part of the BlueCyborg community. If you have any questions or need further information, please do not hesitate to reach out to us.